WooCommerce order notifications, on WhatsApp
Install the free plugin, paste your API key, and every order status change - payment received, shipped, completed, cancelled, refunded - lands in your customer's WhatsApp automatically. Plus instant new-order alerts to your own phone.
How it works
Connect your number
Sign up, scan a QR code with your WhatsApp - same as WhatsApp Web. No Facebook verification.
Install the plugin
Upload the zip in WP Admin → Plugins, paste your API URL and key from the dashboard.
Pick your notifications
Toggle the order statuses you want and edit each message template with placeholders like {first_name} and {order_total}.
Orders notify themselves
Every status change messages the customer on WhatsApp - where they actually read it.
What you get
Per-status templates
Different message for processing, completed, cancelled, refunded, and failed - each with its own on/off switch.
Personalization placeholders
{first_name}, {order_number}, {order_total}, {order_items}, {payment_method}, {order_url} and more.
New-order alerts for admins
Get a WhatsApp ping on your own number the second an order comes in - faster than email.
COD confirmation flow
Message cash-on-delivery customers automatically to confirm before you ship, cutting fake orders.
Anti-ban pacing built in
Sends are throttled with human-like delays so your number stays safe even on busy days.
Delivery analytics
See sent, delivered, and read rates for every message in the dashboard - real WhatsApp receipts.
Frequently asked questions
Does this WooCommerce WhatsApp plugin need the official Business API?
No. You connect your own WhatsApp number by scanning a QR code, exactly like WhatsApp Web. There is no Facebook business verification, no template approval process, and no per-message Meta fee.
Is the plugin really free?
Yes - the plugin download is free and included with every membership. You only pay the platform subscription (from Rs 1,500/month), which covers your API access and message quota.
Can I send OTPs and custom messages from WooCommerce too?
Yes. Besides automatic order notifications, the platform gives you a REST API - one HTTP POST sends any text, image, or document. Use it for OTP verification at checkout, abandoned-cart nudges, or anything custom.
Which order statuses can trigger a WhatsApp message?
Processing (payment received), on-hold, completed, cancelled, refunded, and failed - each status has its own toggle and editable message template.
Will bulk order notifications get my number banned?
The platform paces every send with configurable delays plus random jitter to mimic human sending. Use a dedicated business number and message only your real customers, and risk stays low.
Ready to try it?
Create a free account, connect your WhatsApp number by scanning a QR code, and be live today - no card, no Meta approval.
Related: WordPress WhatsApp plugin · WhatsApp OTP gateway · PHP / Laravel guide